Objective
A program/project management position in a software development
Acronis Asia Pte Ltd
Dec 2007 – Present
Senior Localization Manager
- Manage products’ localization programs for 13 countries worldwide, from requirements gathering to products’ release to market.
- Develop and maintain a formalized program/project framework and ensure that appropriate program/project and quality management practices are available.
- Plan, schedule and monitor overall progress and initiate corrective actions, as appropriate, to ensure that deliverables are completed on time and within budget.
- Participate in and/or lead regular meetings with project teams and stakeholders to discuss about overall project issues and risks, and develop strategies to mitigate or overcome them.
- Assembles and manage virtual project teams from various offices in different geographies.
- Select, manage and contract external localization and software testing vendors from various geographies.
- Prepare communication plans and provide project status reports to key stakeholders and management team to provide updates on project performance, budget, as well as risks and mitigation strategies.
- Develop and implement change management strategy and plans to ensure that change management concerns are address during and after project implementation.
- Achievements:
- Shorten the overall products’ time-to-market from 9 months to 3 months, after joining Acronis for half a year (2008).
- Drive the change of UI strings creation which results in reducing cost and time required for the overall program/projects.
- Simship largest enterprise and consumer products in 3 languages in the year 2009, and the remaining languages are launched in tiers which range from 3 weeks to 1.5 months after the initial release.
eLionetwork Pte Ltd
Jun 2007 – Dec 2007
Localization Manager
- Lead the IT and Engineering departments.
- Develop and maintain a formalized framework and ensure that project, engineering and quality management practices are available and followed.
- Participate in and/or lead meetings with departments to discuss on overall issues/risks and to develop strategies/methodologies to mitigate or overcome the issues.
- Collect, analyze overall resource, finance and performance metrics data for operational reporting.
- Manage resource capacity planning and ensure effective deployment of resources across multiple projects.
- Participate in meetings with stakeholders and customers to discuss on overall performance of the projects half-yearly.
- Provide support to pre-sales activities.
Lionbridge Singapore Ptd Ltd
Apr 2005 – Jun 2007
Project Lead/Localization Specialist II
- Lead the project teams in Singapore and Mumbai for Motorola and Nokia projects.
- Document and maintain projects’ processes and ensure that project, risk and quality management practices are available.
- Participate in and/or lead weekly meetings with project teams to discuss on projects issues/risks and to develop strategies/methodologies to mitigate or overcome the issues.
- Conduct product localization training to all team members in Singapore and Mumbai.
- Prepare communication plans and related project status reports to key stakeholders.
- Measure and report project team performance metrics data.
- Estimate and forecast workload, plan daily capacity for self and team members to meet the project schedules.
- Support the sales process by analyzing files, and providing time estimations.
- Manage project change control processes and quality assurance aspects of the project to ensure project success.
- Achievements:
- Conduct product localization training in Singapore and Mumbai’s offices.
- Introduce new process to migrate the content from Adobe Framemaker to Adobe Indesign CS ME version for all Middle Eastern languages (Right-to-Left languages).
- Develop and integrate styles into definition files (DTD) for all 10 indic languages.
May 2001 – Mar 2005
Localization DTP Specialist
- Work with localization engineers and translators as needed, to establish the best workflow, tools and processes for job execution.
- Conduct research and testing to introduce new publishing and localization procedures to improve current methodologies.
- Support the sales process by analyzing files, and providing time estimations.
- Perform desktop publishing on technical documents and markup language based documents (SGML/XML/HTML), utilizing authoring/publishing tools.
- Prepare and compile online helps using various tools under different environments and/or locales.
- Perform build verification testing on the online help in various formats (CHM, WinHelp, AppleHelp and etc) to check consistency between help, technical documentations and hardware (HP printers).
- Perform file-format editing or conversion (Unicode, ASCII and etc) to allow better support for various applications in multiple systems, locales, and platforms.
- Develop scripts and plug-ins to support applications, platforms and locales; and to improve the effectiveness and efficiency of content localization processes.
- Achievements:
- Develop a plug-in to allow support for Thai language in Adobe Indesign CS.
- Define and maintain a process to allow support of 8 Asian/European languages in Adobe Framemaker at the same time.
Professional Details
Skills
- Productivity: Microsoft Office, Google Apps Suite, MS Project, MS Visio, Sharepoint, Alfresco
- Spoken Languages: English, Chinese, Cantonese, Japanese (Minimal)
- Programming Languages: HTML, XML, Perl, Java, Scripting
- Operating Systems: Windows 7, Linux (Ubuntu), Cygwin
- Virtualization Server: VMware ESXi
- Virtualization Client: VMware Workstation, Virtualbox
- Publishing tool: Framemaker+SGML, Adobe Creative Suite
- C.A.T. Tools: Trados Suite 2007, Okapitools, Passolo
- Quality Assurance Strategy and tools implementation
Trainings
- 2005/Q4: Japanese Language Proficiency Test (JLPT) level 3
- 2009/Q3: Certified Tescom Software Test Analyst
- 2009/Q3: Certified Tescom Software Test Master
- 2009/Q4: Project Management Professional (PMP) Training. Waiting for PMP Exam in Q2 2010.
Education
- RMIT University, Bachelor of Applied Science, 2003.
- Ngee Ann Polytechnic, Diploma of Electrical Engineering, 1999.
- Jin Tai Secondary School, O’ level, 1994.
Interests
- Travelling
- Dogs
- Reading books
